Samsung Inaugurates Customer Service Centre in Ctg

Samsung Electronics Company Limited Bangladesh has inaugurated their second service centre in Chittagong.

This service centre will provide after sales support for all Samsung products.

The centre was inaugurated by Seungwon Youn, Managing Director of Samsung Electronics

Bangladesh who cut the ribbon and officially launched the Customer Service Centre.

Also present in this event were Tanveer Shahed, Head of Customer Service, Hasan Mehdi, Head of Mobile Devices , Samsung; Md. Zahirul Islam, Managing Director, Smart Technologies Ltd; Ruhul Alam Al Mahbub, Managing Director, FDL and Syed Syedis Sakalayen ,CEO, Excel Telecom Pvt Ltd.

In his message the MD informed, ‘Samsung intends to offer the best in class after sales service exclusively for Samsung customers.

From now onwards, the Samsung customers residing in the second largest city of Bangladesh, Chittagong, can receive the after sales service for mobile handsets and other home appliances in same premises.’

The new service centre for Mobile devices, consumer electronics & IT products is located at 1st floor of Yahya Tower, Lalkhan Bazar.

The 2,000 sq. ft. centre is designed in accordance with Samsung’s global standards.

The centre will operate every day except for Fridays. The other service centre in Chittagong, located at 5th floor of Akhtaruzzaman Centre, Agrabad will remain open every day expect Sundays.

Thus Chittagong customers will receive services of 7 days a week from Samsung.

At the end of the last month Samsung also launched three Service Centres at Gazipur, Dinajpur and Kushtia and a repair zone for CE & IT products in Sadar Road, Moakhali, Dhaka.

Samsung now has 35 service centres and 32 collection points nationwide for device after sales service.

For details, interested customers can call at 09612-300-300, 08000-300-300(Toll free).