I sent a reminder to a client that it was time to visit the eye doctor. He called back to inform me that he would not be coming in because, as he put it, “I have a new obstetrician.”###A man called, furious about an Orlando, Florida, vacation package we had booked for him: He was expecting an ocean-view hotel room. I explained that was not possible, since Orlando is in the middle of the state. “Don’t lie to me,” he said. “I looked on the map, and Florida is a very thin state.”###My ESL students try so hard and are so appreciative. One student paid me the ultimate compliment when she said, “You teach English good.” Another assured me, “I will always forget you.” And a third insisted, “I thank you from the heart of my bottom.”